■ About refunds
- If you paid with PayPal, we will refund your payment to the PayPal account you used to place the order. It may take up to 7 business days for the refund to appear in your PayPal account.
・For credit card payments: We will change the payment amount through the credit card company. If the initial charge has already been confirmed based on the closing date of your credit card at the time of the refund procedure, the amount will be debited once and offset or refunded with the amount used the following month. Refund methods vary depending on the card company. Please check the amount on the statement issued by your credit card company.
*However, please note that depending on the card company, it may take anywhere from one week to one month for the refund amount to be reflected on your statement.
・For cash on delivery:GodesignationbankaccountPlease transfer torefundI will do it.
・Cash sent by registered mail cannot be refunded.
■ About refunds when using coupons
We will refund the sales price of the returned items minus the discount amount.
Example: When an order is placed using a 20% OFF coupon, product A (10,000 yen) and product B (20,000 yen) are purchased.
A: 10,000 yen x 0.8 = 8,000 yen
B: 20,000 yen x 0.8 = 16,000 yen
If A is returned:8,000 yen refund
If you return B: 16,000 yen refund
Example: When you use a 2,000 yen discount coupon and purchase product A for 2,900 yen and product B for 17,900 yen
A: 2,990 yen
B: 17,900 yen
Total price: 20,890 yen - 2,000 yen = 18,890 yen
If A is returned: 2,990 × (1-2,000/20,890) = 2,704 yen refund
If B is returned:17,900×(1-2,000/20,890) = 16,186 yen refund
If you return A and B:18,890Yen refund